Frequently asked questions

Where are you located?

NK Creative is located in Brisbane City and the Gold Coast! However, we are able to travel to wherever you're needing your shoot done. We have a physical studio located in Hamilton, or we can bring the studio to you.

When will I get my photos?

We endeavour to get your photos to you as soon as possible, this is usually within one working week (depending on the shoot). For shoots like weddings, or large scale events this time may change.

What's the turnaround time for video content?

We understand that getting your content as soon as possible is important and we endeavour to get you everything you need as soon as possible. But good work takes time! Turnaround time will depend on the production and it's always best to contact us for an estimate before the project start date.

How will I receive my content?

NK Creative supplies all content through a direct Dropbox or Google Drive link. The format of your content (photos) will be in High Quality JPEG's, and depending on the package you've selected, RAW images may also be supplied.

Can I request edits?

You absolutely can! We try to tailor every project to your vision but if there's anything that ever needs changing we're happy to do that for you. The amount of design edits will depend on the project, if you're ever unsure feel free to ask before the project start date.

Can you shoot in a specific style?

Flexibility is something we pride ourselves on. Whether you're wanting a studio shoot, soft instagram aesthetic or something crisp and corporate we can do it all. If there's a specific style, look or feel that you're wanting to achieve we will absolutely try our best to achieve that for you.

Can you shoot in another city?

We are always open to travel! Depending on the location of the shoot, travel costs may incur. We are happy to be anywhere you need us to be, just contact us for more information.

Do you do customized packages?

NK Creative provides both set and customised packages to suit your business and budget. If there's something you're wanting to add in or take away, we'll be happy to provide you with a customised quote.

Which package should I get?

We provide a range of options in our packages to suit you. The package you choose should be based on what you're needing for your business, and getting the most out of a shoot as you possibly can. We can't make the decision for you, but we can certainly help. If you're ever unsure or would like to build a customised package, feel free to contact us.


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